QuickBooks Error OL-334 happens when you use online services to update your bank accounts. It’s also called OL-334 bank feed error code. In this post, we’ll find out why QuickBooks Desktop runs into this error and how to fix it. We suggest that you talk to your bank or financial institution first because there could also be a problem on their end.
If there is no error from your bank’s side, you can perform the troubleshooting steps provided in this post in order to fix QuickBooks error code OL-334. Alternatively, you can also contact our certified QuickBooks technicians for quick and precise solutions.
What causes QuickBooks Desktop OL-334 Bank errors?
- The user may want to check with their bank to see if they have made any changes.
- The user may have set up online banking in QuickBooks for a bank account that isn’t being used.
- There might be a problem with the Bank’s servers or the user’s Internet service.
- At least one of the records in the organization document might have a problem.
- There could be a problem with how the download or import is set up.
- The error could also be caused by a version of Windows or QuickBooks Desktop that has been taken off the market.
Fixes for QuickBooks Error Code OL-334
Follow the below given methods in order to troubleshoot the QuickBooks banking error OL-334
Step 1: Turn on the TLS 1.2 Security Protocol if you can
- Open Internet Explorer 11 and make sure you have the most current version.
- Click on the gear icon in the upper-right corner of Internet Explorer.
- Go to Internet Options and click on the tab that says “Advanced.”
- Scroll down in the security section.
- Mark USE TLS 1.2 and uncheck USE TLS 1.0.
- Use the Apply and OK buttons. Then shut down all the programs.
- Turn the computer back on.
If you keep getting the same error message, go to Step 2.
Step 2: Make a new file for the test company
This step can help if the Bank and its servers cause the problem.
- From the QuickBooks company File menu, choose New Company and click on Express Start.
- Then give them a bank account (the one with the issues). Set up an account for Bank Feeds in the newly made test company.
- Then, to test the account, download Bank Feed transactions.
- If you keep getting the same error message, there must be an error with the Bank. If there are no error messages, it’s likely not the Bank’s fault.
Step 3: Run the account that you made without the Ctrl key
- First, the user would need to make a copy of the company file in QuickBooks.
- Check the QuickBooks file for the inactive account that still has the lightning bolt.
- Then turn off the account of the online service.
- The user needs to rerun the Bank Feeds setup and hold down the Ctrl key each time they click a command. It would help if you did this throughout the process.
Step 4: Make a new account and merge it with the old one
- Click the right mouse button on the account that gives you trouble, and then click the Edit Account button.
- The user needs to click on Copy after highlighting the account name.
- At the end of the account name, type an asterisk (*).
- Click on Bank Feed Settings, then click on the button that says, “Deactivate All Online Services.”
- Click Save and Close to finish.
- Then, click on the Chart of Accounts to make a new account.
- Close and reopen the company file, then click on Chart of Accounts and Edit Account.
- Take out the asterisk, right-click on the account you want to choose, and click Save and Close.
- Click “Yes” and set up a Bank Feeds account when asked.
- Then transfer the transactions to the new account.
Step 5: Close down all of your online accounts
- At the bottom of the window is a section called “Chart of Accounts.” To include inactive accounts, check the box next to “Include inactive accounts,” and then click “Deactivate Bank feeds.”
- Close and reopen the file and set up each account for the Bank feeds.
By the end of this article, you might be able to fix the QuickBooks bank feed error OL-334 by following the steps above. But if the error keeps happening or you need help from an expert, you can call our QuickBooks toll-free number i.e., 1-800-615-2347.
