Here’s How to Resolve QuickBooks Payroll Issues Today

Are you facing QuickBooks payroll issues today? Are your payroll updates not working? The payroll issues could be because of various possible reasons. If you are experiencing a payroll connection error, you are not alone. A lot of people are facing issues today. And we are here to help you fix the QuickBooks payroll issues by providing some common troubleshooting steps. So let’s get into fixing the issue so that you can operate the QuickBooks payroll function smoothly.

If you are unable to resolve the issue on your own, you can take help from our technical team by reaching out to us at 1-855-948-3646.

Possible Reasons for the Payroll Issues

Here are some reasons why the payroll function is having issues –

1. Your QuickBooks application or payroll tax table are not updated.
2. You are trying to send payroll using multi-user mode.
3. The application security certificate is not valid.
4. Internet connection issues are making the application unable to connect with the network.
5. Your system’s date and time are not set correctly.
6. The Firewall is causing an obstruction.

Recommended to read : Error 15102 QuickBooks

Tackling QuickBooks Payroll Issues

Here’s how you can resolve the QuickBooks payroll issues.

Step 1 – Updating QuickBooks and Tax Table

Download the latest QuickBooks and tax table updates –

1. On the File menu, select Close Company and exit.
2. Right-click the QB icon and run it as an admin.
3. From the Help menu, select Update QuickBooks.
4. Go to the Options tab and select Mark All > Save.
5. In the Update Now tab, select Reset Update > Get Updates.
6. Finish installing the updates and restart the program.
7. Go to the Employees menu and select Get Payroll Updates.
8. Click on Download entire payroll update and select the checkbox.
9. Download the latest updates.

Step 2 – Flushing the DNS

Try flushing the DNS to fix the issues.

1. On the Run window, type CMD and hit Enter.
2. Type ipconfig/flushdns and press Enter.
3. Now, try sending payroll to see if the issue is fixed.

Step 3 – Clearing your Browsing History

Clearing your browsing history might help with the payroll error.

1. On your web browser, click Browsing History under the General tab.
2. Check Temporary Internet and Internet Files and select Delete.
3. Once done, check if the payroll issues are resolved.

Step 4 – Restoring the Advanced Settings

Restoring the advanced settings of Internet Explorer might help in fixing the QuickBooks payroll connection error.

1. Firstly, Open Internet Explorer and click Tools > Internet Options.
2. Go to the Advanced tab and select Restore Advanced Settings.
3. Now, ensure that the TLS 1.1 and TLS 1.2 are unchecked and TLS 1.0 is checked.
4. Press OK and exit Internet Explorer.
5. Restart your PC and try using the payroll function again.

Step 5 – Excluding the Service Certificate Revocation

By excluding the publishers and service certificate revocations, you can resolve the payroll issues you are facing.

1. Open Internet Explorer and select Tools.
2. Click on Internet Options > Advanced tab.
3. Go to the Security tab and uncheck the “Check for publisher’s revocation” and “Check for service certificate revocation” boxes.
4. Now, Restart your PC and see if the issue is resolved.

Conclusion

If you are facing the QuickBooks payroll issues today, the above steps will help in resolving them. If the QuickBooks payroll error still exists, contact our support team at 1-855-948-3646 for help.

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