QuickBooks display issues can obstruct you from performing your duties with the same efficiency and productivity. The QuickBooks Desktop software suffers from major display issues with high-resolution graphics displays.
In this article, we’ll go over some of the most common QuickBooks display errors and how to fix them using simple troubleshooting techniques.
Walkways to resolve the QuickBooks Desktop Display Issues
There are several steps that you can implement to fix the Display Issues in QuickBooks Desktop. Go through each step very carefully and with the same sequential order as has been enumerated below:
Step 1: Alter the display settings
Some applications have the ability to alter the display settings manually. However, you can adjust these settings in order to resolve the Display issues while using QuickBooks software. To alter the DPI settings in QuickBooks, follow the steps provided below.
- Close QuickBooks Desktop and go to the ‘Start’
- Search for ‘QuickBooks.’
- Right-click the ‘QuickBooks.exe’ file and select ‘Properties.’
- Select the ‘Compatibility’ tab in the ‘Properties’
- Select the box besides the ‘Disable display scaling on high DPI settings.’
- There is also an option to choose ‘Change high DPI settings and then Override high DPI scaling behavior.’
- Click on ‘Apply.’
- Select ‘OK. tab’
Step 2: Change View Preferences
In QuickBooks, View Preferences determines how the application will appear on the user’s Screen. You may experience display troubles in QuickBooks if these settings are not properly set up. To immediately fix the problem, you need to change the View Preferences using the procedures below.
- Open QuickBooks Desktop.
- In the ‘Edit’ menu, choose ‘Preferences.’
- Select ‘Desktop View,’ then click the ‘My Preferences’
- In the ‘View’ area, select the ‘One Window’
- Finally, press the ‘OK’
Step 3: Change the settings of Windows DPI
Changing the DPI settings may resolve QuickBooks Desktop Display Issues. There is a different procedure for changing the DPI settings in different Operating systems. In the forthcoming section, we shall brief you with the procedure of changing the DPI settings for Windows 10 and Windows 8 operating systems.
Windows 10
- Access the ‘Control Panel’ from the Start menu.
- Press and hold ‘Win + X’ in the Control Panel.
- Navigate to the ‘Change Item Size’ section under ‘Appearance and Personalization.’
- Select ‘Set custom scaling’ from the drop-down menu.
- Choose 100% and then click on ‘OK.’
- To see the effect, select ‘Apply’ and log in again.
Windows 8/8.1
- Right-click on the Desktop and select Screen.
- Choose the option labeled ‘Make text’ and other elements bigger or smaller
- Make sure the option ‘enable me to choose one scale level for my screens’ is unchecked.
- Set the value of the slider to less than–100% to ensure that the text and other components are in standard-setting.
- Now ‘Save’ the changes that you made and reboot the computer for the alterations to take effect.
Step 4: Change the Screen Resolution
Changing the screen resolution is an easy process. All you need to do is adhere to the steps below:
Windows 10
- Select ‘Display’ after right-clicking on the Desktop.
- Select ‘Advanced Display Settings.’ If your computer has more than one display, go to ‘Display’ and select the one you want to change.
- Then, in the ‘Resolution,’ select 1024×768 or above as the screen resolution. Then select ‘Keep the Modifications’ to apply the changes.
- Check to see whether the QuickBooks Display Issues on Windows 10 issue got repaired.
Windows 8/8.1/7
- Right-click on the Desktop and select ‘Display.’
- Select ‘Screen’ and select a resolution of 1024×768 or higher from the resolution drop-down menu.
- After you’ve made the modifications, double-check that the QuickBooks Display issues got resolved.
Step 5: Check Compatibility View
- Open your Internet Explorer browser and choose ‘Tools,’ then head to the ‘Compatibility View Settings’.
- Press ‘ALT + T’ to bring up the ‘tools’ Check that ‘qbo.intuit.com,’ and ‘intuit.com’ are not mentioned under the ‘Add this Website’ option.
- Also, make sure that ‘Display all websites’ is unchecked in the ‘Compatibility View’
- The option ‘Include updated website listings from Microsoft’ should also be unchecked.
- Now, close Internet Explorer.
- Open QuickBooks and check if the Display Issues in QuickBooks got resolved.
Step 6: Update the Graphics Drivers of your system
- To begin, press the ‘Start’ button and then navigate to the ‘Control Panel.’
- Choose ‘Device.’
- Select the video card/graphic card you want to update from the ‘Display Adapters’
- Afterwards, choose ‘upgrade driver software.’
- Then opt for ‘Search.’ You shall be directed to the manufacturer’s website, where you may search for the driver option and enter the name of the graphics card/display adapter.
- You can now download and install the driver on your computer.
- Once the process has culminated, restart your computer.
Miscellaneous walkways to fix the QuickBooks display errors.
Walkway 1:
- Select ‘Properties’ after right-clicking on the QuickBooks icon.
- Choose ‘Disable display scaling on high DPI settings’ from the ‘Compatibility’
- Select ‘Apply.’
- Choose ‘OK’
Walkway 2:
- In QuickBooks for Windows 10, go to the ‘Edit’ menu and select the Company File.
- Select ‘Desktop View’ and then ‘My Preferences.’
- Change the view from Multiple Windows to One Window.
We are hopeful that this article assisted you in rectifying Display issues in QuickBooks desktop. If you confront any difficulty while performing the above-mentioned steps, we recommend that you contact our QuickBooks technical support team at 1-800-761-1787.