It is important to understand the details associated with QuickBooks update error 15106 before you begin the fix. The payroll error 15106 prevents you from updating your QuickBooks payroll. This error message might appear as
“Error 1506: The update programme cannot be opened” or “Error 1506: The update program has been damaged“.
This post will discuss the causes and solutions to this error. These issues are all present at the time of updating QuickBooks payroll. This article may be of help to you if you are looking to fix the QuickBooks payroll error 15106. Our professionals can help you solve this problem.
What are the causes to QuickBooks update error 15106?
Let us check the reasons for QuickBooks update error 15106:
- There is no use of Administrator credentials to log in while updating the software.
- The pre-installed antivirus software is one major factor responsible for blocking the update process. An example is Spy Sweeper, which is present in Webroot antivirus.
- The primary cause will be if UAC, i.e., the user account settings, is enabled, which is why QuickBooks update error 15106.
Methods to Fix the QuickBooks Error 15106 (The Update Program is Damaged)
To ensure that your payroll information doesn’t get affected, make sure you confirm that you have an active QuickBooks Desktop payroll subscription before you start the solution steps for QuickBooks payroll update error 15106. Let’s get on with the solutions.
Solution 1: Logging in to the system with admin credentials
Step 1: In case you have already logged in as a different user, follow the steps below:
- Move to the QuickBooks desktop icon.
- After that, right-click the same.
- Select the run as administrator option.
- Type in the admin credentials.
- Click the OK tab.
- It will log in to you as an admin.
Step 2: You can log in to the admin account by switching the account by carrying out the steps below:
- Hit a click on the start menu.
- Then click on the switch user option from the bottom right side arrow.
- Now enter the admin credentials.
- It will quickly switch the user account to an admin account.
Solution 2: Turning off User Account Control
You can also disable user account control using the steps below if the above fails. The steps for changing the user account control settings can be different for different versions of Windows, including Windows 10, Windows 8.1, Windows 8, and Windows 7.
Steps to change the user account control settings for Windows 10, 8.1, 8, and 7:
- Open the run box by clicking Windows + R tabs.
- After that, you must type in the Control panel and then click on the Ok tab.
- Select the user accounts.
- Tap on to change user account control settings.
Select option yes if you are getting any prompt by UAC
- Move the slider. If you wish to set to turn UAC OFF, then it is suggested to click on never notify and select Ok. Whereas for turning the UAC ON, set it permanently to notify and hit Ok.
- The last step is to restart the system.
Solution 3: Uninstalling the Antivirus program and rename the folder
- In this process, first, you are required to open the task manager by pressing Ctrl + Shift + Esc key.
- After that, move to the processes tab and then look for the antivirus in the system.
- Lastly, select the end process.
It should be noted that, if in case you are getting any issues while performing the task, then it is essential to uninstall the antivirus application.
Renaming the QuickBooks update folder
- It would be best to open the file explorer by pressing the Windows + E keys.
- And then move to the C:\Program files\ Intuit\ QuickBooks (year)\Components (for 32 but users). And for 64-bit users, the path C:\Program files (x86)\Intuit\ QuickBooks (year)\Components is to be selected.
- The next step is to right-click the downloadable folder > select rename option. Also, the XX stands for the version year of QuickBooks.
- Add .old extension to the end of the name.
And then try to update the QuickBooks software once again.
Solution 4: Clean install of QuickBooks in selective startup mode
Step 1: Preparing the data for backup
Initially, you are supposed to create a backup of the company files and keep a copy of the QuickBooks desktop or product and license info.
Step 2: Login the system in selective startup mode
To ensure that no other application blocks you from completing the task, you are required to switch to a particular startup mode:
- Open the run box by clicking the Windows + R keys, type MSConfig, and click on the Ok tab.
- Move to the general account, opt for the selective startup mode, and then load the system services.
- Next, Move to the services tab and select the Hide all Microsoft services.
- Check the hide all Microsoft services check box and click on disable all options.
- It would be best to keep in mind to check the Windows installer checkbox from the list of services.
- At last, select the restart option.
Step 3: Uninstalling and reinstalling QuickBooks desktop
After you restart the system, you are supposed to uninstall the QuickBooks desktop after the system fans and then reinstall the QuickBooks application.
Step 4: Now, switch to normal startup mode
After the QuickBooks desktop re-install process completes, you are required to restore the system settings to the standard configuration.
- First, open the run box and then type in misconfigured, hitting the OK button.
- Now select the normal startup and in the general tab, click on an Ok tab.
- The next step is to choose the restart option on the system configuration window.
Final Words!
To resolve the QuickBooks payroll error 15106, you can use the above-mentioned method for. If you still have trouble with the technical issue after reading the above citations, please contact the QuickBooks payroll error support team through our helpline i.e., 1-800-615-2347. These errors can be fixed by our team of experts.
