Although smart TVs and Android boxes are a thing of the future, they come with their own set of problems. Sometimes it is due to a network issue, like slow internet or bad Wi-Fi, and getting better internet service, such as Hawaii Telcom internet can resolve these issues. Still, not all problems are the same; some may be due to hardware or software troubles.
In short, many things can go wrong with an android television box, but there is nothing to worry about. Look at the list of problems below as we address common android TV box issues and how to fix them.
TV Box Troubling Network
The first and most common problem is troubling Wi-Fi or Wi-Fi connectivity. Many things can lead to poor Wi-Fi connectivity, such as the router is too far from the android TV, and to fix that, make sure you keep as little distance between the two as possible. Another fix is using Wi-Fi boosters or extenders if you cannot do anything about the distance. Some other problems that can cause Wi-Fi issues and their fixes are as follows:
Time Settings: if your device’s time is not set, it may cause issues with Wi-Fi. To adjust the date and time, go to settings > device preferences > date and time > enable automatic date and time.
Network reset: sometimes resetting the device can help solve many device-related issues. For this, turn off or unplug the device for a few minutes and turn it back on.
Bad network: a long-running connection to the network can also end up causing issues. To reset the network, go to network and internet settings > open Wi-Fi access point > click forget network > then reconnect by entering the password.
Proxy: sometimes, the proxy settings can interfere with the network. To disable proxy: Go to network and internet options > open Wi-Fi access point > disable proxy and set IP to DHCP.
Network not discoverable: if you cannot see your Wi-Fi in settings, it may be disabled, and you need to turn it on to connect it. Use your already connected device and go to the host address (usually 192.168.0.1) > ensure the SSID broadcast setting is on; it will make your Wi-Fi detectable.
Bandwidth trouble: some modern-day routers come with 2.4 GHz and 5 GHz bands, and if your TV or android box doesn’t support 5 GHz bands, it won’t connect. So to enable both bands on the router, go to wireless settings on the router > enable both bandwidth channels. And if your TV supports both bands, connect to the 5 GHz channel as it is faster.
Factory Reset: sometimes, when nothing seems to work, and the issue persists, the last resort is to do a factory reset. Still, you have two options as follows:
Soft reset: go to settings > Reset menu under device options > select factory data reset > erase everything. This will bring your device to default settings or just like it was on the date of purchase.
Hard reset: disconnect your device from the socket > press and hold the reset button > plug in the device until the logo appears on the screen. After that, press the reset button again until your reach recovery mode. Then, press and hold the reset button to pull up the menu. Next, select the factory reset option using the reset button. Then again, press the button to select yes. Once the process ends, the system will restore to its original state.
Sometimes you will see pixelated or distorted videos. This can happen due to slow internet, as streaming apps need optimum speed for smooth display. This is why the recommended speed to stream HD videos is 5 Mbps, whereas 4K resolution requires 25 Mbps or higher connection speed.
However, if you don’t have the required speeds, the video will run but with stutters and lags. So, freeing your network from unnecessary usage or extra devices is better for getting smoother videos without buffering.
One of the most common problems with Android TV boxes is overheating. The main reason for this is that the box is enclosed in a small space, which doesn’t allow for proper airflow. This can cause the internal components to overheat and eventually fail.
To prevent this from happening, make sure that your TV box is placed in an open area where it can get plenty of airflow. You can also try using a fan to help keep the box cool.
Another common issue with Android TV boxes is slow performance. This can be caused by a number of different factors, including a lack of RAM or storage space, too many apps running in the background, or an outdated version of Android.
To fix this issue, start by closing any apps that you’re not using and make sure that your box has enough RAM and storage space. You can also try updating to the latest version of Android.
If your Android TV box starts freezing up, it could be due to a number of different issues, including a lack of RAM, an overloaded processor, or an outdated version of Android.
To fix this issue, start by closing any apps that you’re not using and make sure that your box has enough RAM. You can also try updating to the latest version of Android.
If your Android TV box gets stuck in a boot loop, it could be due to a number of different issues, including a corrupt system file or an incompatible app.
At the time, you may experience certain apps, Google play store, or the TV itself crash during installation. This can be due to cache built-up, and you may have to clear that first. For that, go to the Google play store app in settings > select clear cache > restart the TV OR clear data and then restart the TV.
Clearing the app cache or data also makes the app perform better and faster. So, you can also do that occasionally to improve app performance.
Usually, it resolves the issue, but you may need a factory reset if it doesn’t. However, that is only advised in extreme cases.
Some apps, like Netflix, don’t stream content in 4K. It may be due to a bad internet connection or your TV not being on the Netflix-certified TVs list. See Netflix Recommended TVs; ensure your TV is certified, or you buy the correct TV set recommended for Netflix.
Random Shut Downs
If you are experiencing random TV shutdowns, it may be due to daydream or screen saver settings. You can turn this option off under device options or adjust the timer in the Power options. If the problem remains, try resetting the TV and checking again. If it doesn’t resolve the issue, your TV or android box needs servicing.
Most of the time, routine issues like bad display, choppy videos, or buffering are due to a bad internet connection or heavy internet use across multiple devices. So, to resolve it, you can try the methods above.
However, the best way to solve this issue is to get a better and faster internet connection package. Some top-level ISPs like AT&T, Hawaiian Telcom, and others offer different TV and internet packages, so check that out as well. You can look for their internet bundles, such as AT&T internet prices, and choose what best fit your needs and demands.
Also Read: Useful Ways to Attach TV Remote to Wall
When you want to buy an Android box or a smart TV, you have plenty of options available. Don’t let the issues stop you from purchasing one, as any electronic device can face problems at some point. But they are not impossible to fix. We will be here to assist you in this regard, so you and your family can enjoy a fun movie time without any hassle – with full comfort and satisfaction.