Threats to productivity in Urgent Care billing
Medical billing, in general, is a highly specialized area, requiring a high degree of precise knowledge, accuracy and skilled expertise. It also demands plenty of dedication on part of those engaged in the task. In this respect, Urgent Care billing is no exception. While all Urgent Care practices wish to have a flawless billing operation, gaps in productivity and consequent loss of revenue are often noticed. And much of these can be traced back to irregularities in the billing staff and imperfections in billing operations. Let me explain.
In spite of one’s best intentions to improve efficiency, increase collections and minimize losses, gaps in the performance of the billing personnel can let one down. In fact, being dependant on a conventional in-house staff comes with its share of hiccups and interruptions in productivity, such as those arising from absenteeism, leaves, and attrition. Losing your best men to your competition who is willing to pay a higher salary, is a constant threat. There is also the need to arrange for periodic training so that your billing personnel stay updated about all the latest payer norms and regulations. And that only adds to the already high cost of keeping skilled billers on your team.
Ensuring sustained productivity
In the eternal quest for sustained productivity, and eliminate factors that contribute to its dipping, a growing number of Urgent Care practices are engaging specialized assistance to have their revenue cycles managed professionally. The most popular variant of such assistance, and also one that is extremely viable economically and practically, can be found in offshore outsourcing. Remote billing assistance, delivered in real-time through hi-speed & secure online connectivity on a dedicated mode, can ensure that the productivity of your billing & collections department is never compromised.
Outsourcing key Urgent Care billing tasks to professional billers and coders also brings about an overall improvement of the efficiency of your Revenue Cycle. With the right intervention, one can expect to get more claims getting passed than before, collections rising, and denials getting reduced. Another positive impact can be seen in a practice’s operational cost as outsourcing practically eliminates the need to pay hefty salaries or steep overhead. In the final analysis, if productivity is a provider’s chief concern, engaging dedicated billers from a specialized billing service provider is an option worth investigating.
