In today’s healthcare organizations, over 95% of U.S. hospitals have started adopting the telehealth EHR integration platform. The benefits of adopting EHR integration are obvious.
Better care quality, more accurate patient information, enhanced efficiency, and interoperability are all benefits of EHR software. Healthcare businesses can gain even more from telehealth EHR integration by improving clinical processes.
Most telehealth providers have already connected their systems with the most popular EHR software, allowing patient health data to flow seamlessly from one interface to the next.
As a result, when EHR and telehealth are combined, the care delivery system can be considerably improved.
What is Telehealth EHR Integration?
Telehealth EHR integration is a method for improving the delivery of health care services. Public health, patient information, health information, and self-care are among the services provided via telecom digital technology.
In Telehealth EHR integration, data is available throughout the patient/provider experience. All of this is possible because of telehealth integration with electronic health record and practices management systems (EHR/PM), patient experience platforms, and other fundamental technologies.
Telehealth EHR integration enables:
- Use your practice management system to schedule virtual visits.
- Appointment reminder emails and SMS messages are produced automatically.
- When the patient is ready to meet with you, you’ll get a notification in your EHR/PM.
- Information such as visit duration, intake responses, and consent will flow back to the patient’s chart, where you will handle the documentation as usual.
4 keys to a successful practice in the healthcare industry:
Because integration changes the nature of patient connections, practitioners should think about how they structure virtual care. These steps provide a framework for successful telehealth EHR integration.
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Establish the scope of your telehealth services:
Determine whatever services you wish to supply virtually and how you’ll do so. Some specializations and situations will always necessitate a visit to the doctor’s office. Providers can control patient self-scheduling using a scheduling mechanism.
Patients might be informed about these limits as well as other criteria. You can keep track of your scope by contacting your patient base and planning your schedule accordingly. To avoid data overload, decide what data enters into the EHR. intelyConnect offers a no-code and low-code approach to healthcare data integration and interoperability.
This is especially crucial in chronic care management, where the frequency of remote monitoring data input to the EHR should be determined consciously rather than by the device.
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Create workflows for virtual care:
In the healthcare industry, doctors have to create a workflow that increases the efficiency of virtual care. Create a virtual process by mapping out current workflows for a person visiting.
This refers to how patients join the system, how they are greeted, and how they interact with the healthcare professional. Inform patients about the types of medications and scenarios that necessitate a virtual visit when it comes to prescription refills.
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Transform phone calls into virtual meetings:
Without interrupting a typical call with a patient, transition to a virtual visit. This is especially useful for medical professionals who need to connect with patients visually in crucial situations.
A smooth transition from phone calls to virtual meetings without any interruptions improves service quality, especially for behavioral health continuity. After that, these encounters are reimbursable (during non-pandemic emergency rules and depending on your specific payers).
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Patient experience platform:
Patients have to download an app or portal of a particular hospital and then check all details. Patients may schedule online appointments, access instructional materials, and view diagnostic test results from their portal. All of this happens due to better technology adopted by every healthcare.
Thanks to telehealth integration with better patient experience systems. Telehealth integration improves patient care quality while also making care management easier for the healthcare team.
Advantages of Telehealth EHR Integration:
It is now more important than ever for practice to take advantage of telehealth EHR integration. This strategic goal assures a high level of efficiency, resulting in positive clinical and financial outcomes.
Some advantages are: –
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Data Entry Is Automated:
When done independently in telehealth and EHR software, data entry is a time-consuming process. The healthcare provider must create a summary of the telehealth visit after consulting with a patient remotely.
If the telehealth software isn’t integrated with the facilities of the EHR system. They’ll have to re-enter the same data into the patient’s health records, which will take a lot of time and effort.
However, telehealth EHR integration providers don’t have to enter the same data twice. It reduces redundant data entry, and administrative activities, and increases work efficiency. The health information of the patient is automatically updated in the patient’s medical record.
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Synchronization of patient information:
As the use of telehealth EHR integration software has grown significantly throughout the 2020 global pandemic. Payers have begun to place a greater emphasis on technology. Monitoring telehealth coverage can be difficult if a provider does not have access to patients’ insurance information.
At the time of the appointment, more insurance companies begin to cover telehealth services. When healthcare practitioners’ telehealth EHR systems are integrated, they may simply verify patient eligibility before scheduling a virtual session.
This guarantees that providers are compensated for their time and services, avoiding workplace uncertainty and costly delays. Many EHR developers integrate their systems with insurance databases, allowing doctors to swiftly track patient eligibility.
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Real-Time Access to Health Data:
Telehealth EHR Integration Provides Real-Time Access to Health Data. It is not feasible to examine patient health data, schedule appointments, lab results, and other information.
While interacting with patients if the telehealth platform is not integrated with the EHR. Managing virtual visits is significantly easier with telehealth EHR integration because it is integrated into their Electronic Health Records.
To provide the greatest therapeutic experience, providers can simply view PHI on the same screen as their patient visit.
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Positive Patient Experience:
A telehealth EHR integrated platform enhances the better patient experience. The all-in-one solution makes your patient impressed, as they no need to log in with separate platforms that are not related to your practice.
This increases patient trust because the integrated platform is safe and secure to use, as well as improves the overall patient experience by providing easy access to their appointment.
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Virtual Care More Convenient:
When a physician consults with a patient via telehealth EHR integration. They require access to the patient’s medical records. To properly treat the patient’s symptoms and provide appropriate counseling.
Telehealth EHR integration system helps doctors to quickly access a patient’s medical records while maintaining familiarity with the system. When audio/video consultations are launched directly from existing EHR systems, virtual care workflows are streamlined in a face-to-face interaction of doctor and patient.
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Reduce errors in data:
Telehealth EHR integration system helps to make a patient record error-free. When the healthcare provider takes notes during a telehealth appointment, greatly simplifies the data input process.
This also decreases data entry errors in the EHR system, ensuring that healthcare practitioners have access to the most up-to-date patient health data.
Future of telehealth EHR integration:
The telehealth EHR integration platform will become more engaging in the future, making life easier for both patients and healthcare practitioners. As a result, combining these EHR and telehealth systems improve patient outcomes by easing the flow of health data.
It helps to reduce the likelihood of data input errors when updating patient records, simplifying the billing process, and improving patient outcomes. Telehealth is also a less time-consuming system in a healthcare organization.