QuickBooks Payroll is developed to not only satisfy the needs of the employer but of employees as well. It saves a lot of time due to efficient features, and users all over the world have used it to generate payroll and directly pay their employees. In addition, to the features, regular updates keep the payroll compliant with tax guidelines and even keep errors at bay. But, at times, users have reported facing PS038 Error in QuickBooks Desktop. It displays the message “QuickBooks having trouble installing payroll tax table updates.”
Well, to help you out in tackling this error, we have this guide prepared for you. Use it for your benefit or for a more instantaneous way out of PS038 Error in QuickBooks Desktop, call Support Team on 1.855.738.2784
What gives Rise to the Payroll Update Error PS038 in QuickBooks?
It is important to be aware of the reasons that can trigger an error because, based on the causes, you can use the required way to resolve it. Hence, instead of jumping straight to the solutions, let us share some reasons leading to Payroll Update Error PS038 in QuickBooks.
- Payroll tax table installation files are corrupted, or damaged, which does not let the process get completed.
- You do not have an active payroll subscription because it is essential to install further updates.
- As a user, you have entered incorrect details for the payroll subscription.
- A primary cause for the PS038 Error in QuickBooks Desktop is the corruption in company files in QuickBooks.
- The previous installation of QuickBooks is damaged.
- Stuck Paycheck online.
- Damaged in the QuickBooks Payroll File.
- You are not using QuickBooks with administrator account.
NOTE: Now, to use the solutions for Payroll Error, there is a checklist that you must go through to ensure the smooth procedure of solutions.
- Review your QuickBooks Payroll subscription as it must be active.
- The details filled in by you for the billing of your Payroll Subscription are correct.
- Keep only the latest version of QuickBooks, and you must erase multiple versions of the application on your system.
- To ensure the safety of your data, backup the company files before using any of the methods we will talk about ahead.
What are Professional Solutions for PS038 Error in QuickBooks Desktop?
Now that you have gone through the reasons and the checklist before fixing the PS038 Error in QuickBooks Desktop, here are the solutions for the error. Our experts use these ways to help resolve the error for our users, and we have tried to simplify them for your ease.
Solution 1: Review the status of your QuickBooks Desktop license
To successfully install the latest updates and to comply with software security, your QuickBooks Desktop license must be active. Users at times do not review this and wonder why they face PS038 Error in QuickBooks Desktop.
- Open QuickBooks Desktop and press the F2 key on your keyboard.
- This will launch the Product Information window.
- Next to the license number, you must see Activated.
- If the status is not active, then go to the Help menu of QuickBooks Desktop.
- Select the Activate QuickBooks Desktop option.
- The application will guide you further to verify your details, such as billing info, and at last, you must activate it.
- After registering QuickBooks, you must download its latest version before installing payroll updates.
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Solution 2: Verify the Payroll Service Subscription
After checking the status of the QuickBooks subscription, you must also review if your payroll service subscription is active. For example, if solution one did not fix the PS038 Error in QuickBooks Desktop for you, then you must probably use the steps below.
- Stop using your QuickBooks application and the company file and close it.
- Next, you must restart your system to close applications that are unwantedly running in the background.
- Launch QuickBooks and click on Employees.
- Choose My Payroll Service.
- Click on the Manage Service Key button.
- Have a look at the Service Name and Status.
- The status should be Active.
- Use the Edit button and check the service key number in front of you. If it is correct, move to the next step. Else, enter the right one.
- Choose Next.
- It would be best if you unmark the Open Payroll Setup box.
- Hit the Finish button.
- As soon as you complete the last step, QuickBooks will update payroll to the latest version.
At this point, you must review if any error is taking place. If the PS038 Error in QuickBooks Desktop is displayed, move to the next solution.
Solution 3: Use Tool Hub and Quick Fix my Program
Tool Hub is an external tool that comes to the rescue when various errors pop up during the working of the application. Right from company file damage to network issues, QuickBooks Tool Hub can handle them all. In this solution, we will talk about the steps that will make use of Tool Hub to fix the PS038 error in the QuickBooks Desktop.
- First, you must close the QuickBooks application.
- Open Internet Explorer and access the link to install QuickBooks Tool Hub.
- You will be prompted to decide the location where you want to save your download file.
- Once the file is downloaded, access it from the location you decided in the above step.
- Double click on the .exe file and use the on-screen instructions to install it on the system.
- In addition, you must agree to the Terms and Conditions laid by the Tool Hub.
- As soon as the application is installed, you will find an icon saved on your desktop.
- Double click on the QuickBooks Tool hub icon to open it.
- It may take a few minutes to launch it.
- Once you are on the Tool Hub screen, click on Program Problems.
- Choose Quick Fix my Program and let it run to tackle the errors.
- Finally, open QuickBooks and try updating payroll to examine the occurrence of the PS038 error.
Solution 4: Change the User Account Control Status
UAC is a protection for your system, and at times, it is this UAC that can lead to PS038 Error in QuickBooks Desktop. Before following the steps below, you must know that you must turn it on after getting payroll updates.
- First, use the Windows + R keys simultaneously.
- This is the shortcut to open the Run command window.
- Type Control Panel in the search box.
- Either click on OK or hit the Enter key.
- Now, you must look for User Accounts.
- Choose the Change User Account Control Settings.
- Hit on Yes and turn it to Never Notify, which will Turn OFF the UAC for the time being.
- Reboot the computer to bring changes to effect and then install payroll updates.
- Do not forget to use the above steps to turn on the UAC to protect your system.
Review if you can update your payroll tax table again without the interference of QuickBooks Error PS038. If it appears again, the underlying cause is to be discovered, which requires extensive technical knowledge, and we suggest calling the support team on 1-888-704-1357 for expert opinion.
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